Refund policy

Refunds & Exchanges

All sales are final. We do not provide refunds and do not accept returns or exchanges.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Resizing

Should you need to resize a piece, e-mail us at hello@empoweredstone.com with the item name, order number, SKU number, and size. Our team will contact you to confirm whether or not we have the stones and materials to complete your request. We cannot guarantee our ability to satisfy every resize request. Resizing shall be subject to a handling and materials fee. Shipping charges will be borne by you, the customer.

You can always contact us for any questions at hello@empoweredstone.com.