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Frequently Asked Questions
General
We currently do not have a physical retail store front. However, we occasionally participate in pop-up events. Check out our Events page and subscribe to our mailing list to get notified for up-to-date information on upcoming pop-up events.
Crystal healing is a type of alternative therapy that involves using semi-precious stones, minerals or crystals to bring balance to an individual's life and mind. Each crystal has their own special energies that align to different areas of your life.
Wearing a crystal is a powerful way to benefit from the stone's energy, especially when using it for a specific intention. When worn for long periods of time, a crystal's ability to support your intentions increases; helping you manifest whatever you need in your life.
Please note that all metaphysical or healing properties listed on this site are collected from various sources. This information is offered as a service for your convenience and is not meant to treat medical conditions. The use of semi-precious stones or crystals for wellness is a personal choice. While semi-precious stones or crystals were used historically to relieve or prevent symptoms, the pieces we sell or recommend on our platforms offer no guarantee of results.
While you can wear multiple pieces of jewelry or work with multiple crystals at once, there are a few things you should consider to ensure you receive the intended support.
When wearing several different stones and/or jewelry pieces, you are spreading your energy across many different intentions instead of focusing your energy to one thing.
While some stones are complementary to one another, others may cancel out and/or conflict with each others energy.
Our pieces are carefully designed with a specific intention. You will notice bigger shifts in energy by focusing on one goal or intention at a time.
As with any intuitive practice, connect with your intuition to choose what feels best for you.
Products & Care
While we may outsource some components such as earring posts, bezels, and findings, all of our pieces are handmade and made-to-order at our design studio.
Keep bracelets dry. While some crystals and semi-precious stones can safely be exposed to water, others are water-sensitive. Dry off the bracelet if accidental exposure to water occurs.
Water-safe crystals can be gently cleaned with warm water and mild soap. Water-sensitive crystals can be gently polished by using a dry, soft cloth.
Crystals can be cleansed by passing them trough smoke from burned incense or herbs. Selenite is a self-charing and self-cleansing crystal that has the ability to remove negative and stagnant energies from other crystals. Place the bracelet onto a selenite plate or cluster overnight or for at least 20-minutes.
After cleaning and/or cleansing the bracelet, hold it in your hand and set your intention to activate and program the crystals. Intentions can be set by saying a prayer or reciting an affirmation, either out loud or quietly to yourself.
To learn more, browse our Care Instructions articles for additional information.
To put it simply, gold plated jewelry is the same thing as vermeil jewelry, only the base metal is of a lower quality than silver, such as copper or brass.
Contrary to gold plated jewelry and gold vermeil, gold filled jewelry is not created through electroplating, rather through boding with heat. Gold filled jewelry is protected from tarnishing and discoloration, since there are two or three thick layers of gold covering the base metal inside.
Shipping
All of our pieces are handmade and made-to-order at our design studio. It may take up to 2-3 business days to process and fulfill your order. Once your order is shipped, you will receive a notification with tracking information. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay of shipment of your order, we will contact you via email or telephone.
We are currently not shipping internationally at this time. Subscribe to our mailing list to get notified should we decide to offer international shipping.
Customizations
We love creating new designs for your specific intention(s). In fact, we started this business with custom designs only. However, we are currently not accepting custom orders at this time. Subscribe to our mailing list for updates and announcements should we decide to re-open custom orders.
Please notify us should there be a need to resize a piece. E-mail us at hello@empoweredstone.com with the item name, order number, SKU number, and size. Our team will contact you to confirm whether or not we have the stones and materials needed to complete your request.
Modifying an existing design would be considered a custom order. We are currently not accepting custom orders at this time. Subscribe to our mailing list for updates and announcements should we decide to re-open custom orders.